Aleph One

Expertise for clients, flexibility for agency

Hiring senior DevOps talent is challenging and costly when you don't have enough expertise and cannot guarantee a full workload. How do you find an experienced partner, allowing you to scale expert capacity up and down on demand?

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sales@itsyndicate.org
Software Development Company Cozy Office

As a venture studio, Aleph One's success depends on speed-to-market for its clients.

Lacking the deep in-house expertise to architect a DevOps department from scratch, they faced a choice: delay projects to build an internal team, or find a partner who could provide immediate, expert infrastructure support. They chose to partner with us, ensuring their developers could build on a reliable foundation from day one.

Quick facts

Aleph One

Venture Studio & Dev Agency

Aleph One is a strategic partner for startups and enterprises, specializing in building cutting-edge software products and assembling dedicated development teams for their clients.

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60%

Reduction in deployment times

By implementing automated CI/CD pipelines, we streamlined Aleph One's development workflows, enabling faster and more reliable feature releases across their diverse portfolio projects.

See how DevOps empowers your team

The best couple Terraform + Dev Studio

We designed and implemented flexible, multi-cloud architectures using Terraform (IaC). This ensures consistent, automated infrastructure provisioning that can be tailored to each of Aleph One's clients.

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"ITSyndicate has experienced engineers who were very flexible and quick to react, qualify, and help with all our requests."

Stan Synko

CEO, Aleph One

What we did for Aleph One

Effort Distribution

“How do you become the DevOps department for a development agency?”

For an agency like Aleph One, success requires a partner that can provide the entire operational lifecycle on demand. Our process was designed to give them that flexibility, moving from initial strategic design and rapid implementation to proactive monitoring and seamless, long-term support for their client projects.

  1. Providing Initial Strategic Direction. Initially, their team lacked the internal expertise to implement a DevOps practice. We provided the initial strategic guidance, designing flexible, multi-cloud-ready architectures that could support the diverse and unpredictable needs of their existing and future clients.
  2. Automating to Accelerate Delivery. We implemented full CI/CD automation and provisioned infrastructure using Terraform (IaC). This standardized their workflows, unblocked their developers from manual infrastructure tasks, and reduced project deployment times by over 60%, allowing Aleph1 to deliver client projects faster.
  3. Ensuring Observability. To accelerate the delivery of high-quality code to production, we implemented a robust logging system using the ELK stack. With our 24/7 support, Aleph One can now proactively respond to the clients' issues.
  4. Acting as a Flexible, Integrated Team. The core of our partnership is acting as a flexible DevOps resource pool that the venture studio can scale up or down as its project pipeline dictates. We not only integrated directly into their project teams but also became such, providing a consistent and seamless experience for their end-clients and eliminating the friction of a typical client-vendor relationship.
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Seamless team extension for venture builder

Because their high, fixed cost is a direct liability against your agency's project revenue. As your workload fluctuates, while a senior engineer's salary does not.

As the client noted, they hired experienced specialists whose "compensation was high, and our growth simply didn't fill their full capacity." This forced them to either pay expert engineers to be idle between projects, killing their profitability, or to avoid hiring them and be unable to take on complex work. The outsourced model converts this fixed overhead into a flexible, project-based cost.

By functioning as a flexible resource pool rather than a fixed headcount. This allows an agency to scale DevOps capacity up for new client onboarding or complex migrations, and then scale down during periods of lower demand.

This model aligns your costs directly with your revenue-generating pipeline. In the client's words, "working with an outsourced partner is a bit easier because the company is flexible... we can scale resources up and down as we please."

Initial challenges included integration failures and, at one point, a mismatch in engineer seniority. These are real-world problems that require honest acknowledgment and process improvement, leading to stricter protocols for seamless team and feedback integration.

Ideal partner functions as an invisible, white-label extension of the agency. The end-client should see a single, cohesive delivery team, which protects the agency's brand and client relationship.

This requires practical steps: using the agency's communication tools (their Slack, their Jira), adopting their branding in client interactions, and presenting a unified front on all calls. As the client stated, the goal is to be "consistent and... like one team."

  • Reliability & Stability: The infrastructure must be so stable that it becomes invisible. As the client put it, success is when "I don't hear from you at all... because when you are mentioned, it usually means some screw-up has happened."
  • Responsiveness: The partner must react quickly to requests and provide clear, efficient support channels.
  • Seamless Integration: The partner's team must integrate into the agency's workflows, not force the agency to adapt to theirs.
  • Technical Qualification: The engineers must have proven, relevant expertise for the specific tasks, avoiding the 'learning on prod as we go' problems.
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