Legal Tech Startup

GCP foundation for an AI-powered LegalTech startup

To land enterprise clients, your startup needs more than just great code. It requires a resilient, scalable and compliant infrastructure. Building this internal capability from scratch is a massive distraction that pulls focus away from your core product. How do you get access to a senior team that can deliver the right foundation from day 1?

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Enabling Enterprise-grade technology sales

While our client's AI product was cutting-edge, operational reality wasn't. Their engineering team was manually deploying code to an unhardened environment, while the company was preparing to onboard its first Fortune 500 client.

To satisfy the security and reliability standards of this new partner, LegalTech Startup's infrastructure needed to be transformed into a resilient, compliant, and scalable cloud setup immediately.

Quick facts

LegalTech

AI-Powered LegalTech Platform

Our client operates an AI-driven platform that streamlines legal case preparation for users in the USA. As a startup, they began their journey 8 years ago, focusing 100% on product development to quickly win over enterprise clients.

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-28% Expenses

Right‑sizing and autoscaling done right

By tuning requests/limits, enabling VPA where safe, and tightening node‑pool autoscaling, we cut idle capacity and bin‑pack workloads. We achieved a 28% reduction in cluster spend while maintaining SLOs and deployment velocity.

The best couple Terraform + GCP

The initial system was manual and not hardened. We built their foundational infrastructure on GCP by utilizing an infrastructure-as-code approach — a strategic recommendation that saved the client time on disaster recovery.

"ITsyndicate engineers always think about those things that I'm not necessarily thinking about - and I like that advice. I like that pushback... That's really much more of a partnership than me just dictating what I want, and they just executing."

James

CTO, LegalTech Startup

What we did for LegalTech startup

Production hardening and CI/CD automation

Since the existing infrastructure wasn't designed to pass a security audit of a Fortune 500 client, it created an urgent need to harden and automate the delivery pipeline and secure the environment without slowing down the engineers. So the first things our team focused on were:

  1. Day-one production hardening: Our immediate task was to secure the production system, because the first enterprise client of LegalTech Startup was going live. We replaced the manual "SCP-style" deployments and hardened the infrastructure on a still-maturing Google Cloud Platform, establishing the baseline reliability needed to pass enterprise scrutiny.
  2. Cost-effective CI/CD pipeline: We built a full CI/CD pipeline from scratch using GitHub actions and CircleCI. This strategic recommendation saved the client a high cost over paid alternatives. Besides, it fully automated their build and deploy process, allowing their developers to focus exclusively on shipping, not maintenance.

24/7 SRE and proactive monitoring

With operational reliability being the foundation of trust for enterprise customers, the need was clear - build a platform that performs consistently without requiring constant vigilance. Our team found a solution that guaranteed predictable ops and allowed our client to focus on strategy rather than worrying about potential system bottlenecks:

  1. Predictability through observability: To provide the operational confidence that allows leadership to focus on the business, we deployed a full monitoring stack using Prometheus and Grafana. This provided deep visibility into system health and performance metrics, turning system behavior into clear, actionable data.
  2. Proactive incident response: Our 24/7 SRE team uses the real-time alerting from the monitoring stack to ensure high availability. This allows us to detect and resolve most issues before they can impact the development workflow or end-users.

Strategic partnership and consulting

After starting to grow rapidly, our client required more than just execution - they needed a partner to challenge assumptions and ensure that their drive for speed did not come at the expense of security, compliance, or long-term architectural stability. So our cooperation transformed into:

  1. Proactive technical guidance: Beyond execution, we act as a strategic partner. We proactively recommend new technologies and solutions to benefit our clients' business and continue to suggest architectural improvements to future-proof the platform.
  2. Protective pushback: We provide what the client calls "a consulting value that doesn't allow them to make errors." This involves actively pushing back on client requests that could compromise the platform's security, compliance, or long-term stability, ensuring best practices are always followed.

Enterprise-grade cloud setup: FAQ

It means your security controls are not just theoretical but are automated, auditable, and continuously monitored. That's why we treat compliance as an engineering problem, not a paperwork exercise.

Our process involves mapping your infrastructure and CI/CD controls to the SOC 2 Common Criteria and automating the collection of evidence—like configurations and runbooks—from version control. This results in a continuously updated evidence catalog ready for auditors, with no last-minute manual effort.

We eliminate standing admin privileges entirely and replace them with a Just-in-Time (JIT) access model. This ensures no one has persistent, high-level access to production environments.

Access is granted for a time-bound window, requires approval, and is programmatically tied to a specific change or incident ID. All elevation events are logged for review, resulting in zero persistent production admins and a fully auditable access trail.

By building automated quality gates directly into the CI/CD pipeline. No deployment can be promoted to the next environment without passing a series of automated, non-negotiable checks.

Our GitLab pipelines integrate unit and integration tests, container vulnerability scanning, and post-deployment smoke tests. A "green check" is required at each stage before code can move from development to staging, and finally to production, ensuring a change failure rate of less than 10%.

No. A backup is a component; a DR plan is a documented, tested, and proven process for restoring service within a specific timeframe.

Our process includes defining clear Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). We use Terraform to define the infrastructure re-provisioning process as code and conduct semi-annual DR drills to validate the entire plan. This ensures we can meet our RTO of 2 hours and provides a clear, actionable playbook for any critical failure event.

Through a combination of proactive governance and continuous optimization. We establish a FinOps practice from day one to ensure costs remain predictable and aligned with business value.

This involves setting budgets with automated alerts, implementing resource labeling for chargeback, and tuning GKE node pools and autoscaling configurations. A monthly FinOps review allows us to rightsize resources and plan for reservations where applicable, resulting in 12-20% cost avoidance versus forecast and a stable spending profile.

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